
SERVICE FOR MECHANICAL WATCHES
TIME DESERVES CARE
A mechanical watch can accompany you for many years. We help preserve its precision, performance and character.
CONTACT US FIRST
Please only send us your watch after receiving our personal shipping instructions.
TIME FOR CARE
Depending on the condition of the watch, repair and servicing take at least six to eight weeks.
REGULAR SERVICING
Depending on the model and how it is used, we recommend servicing approximately every five years.
REQUEST A SERVICE
YOUR WATCH IN GOOD HANDS
Tell us about your request using the contact form.
RECEIVE YOUR SERVICE DOCUMENT AND SEND YOUR WATCH
After your enquiry, we will email you a service document. Please print it and enclose it with your watch when sending it to us. This allows us to identify your shipment clearly.
TIME FOR CARE
Depending on the condition of the watch, repair and servicing take at least six to eight weeks.
REGULAR SERVICING
Depending on the model and how it is used, we recommend servicing approximately every five years.
REPAIRS OUTSIDE THE WARRANTY
We charge a flat fee for repairs outside the warranty. The amount depends on the watch submitted and the country from which you use our service.
View price list
OUR SERVICE CENTRES
For repairs carried out by our service partners, please contact the relevant partner directly for prices and terms.
EUROPE
Cheyron GmbH
Machwerkhaus Köln
Dillenburger Straße 75
51105 Köln · Germany
USA
J & J Watch Repair
Constantin Weisz Service Centre
900 Walt Whitman Rd, Suite LL14
Melville, NY 11747 · United States
UNITED KINGDOM
Repairs by Post
249 North, Lynnfield House
Church Street
WA14 4DZ Altrincham · United Kingdom
