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Terms and Conditions

1. Formation of the contract

With your order you make a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation by e-mail or by delivering the ordered goods. First you will receive a confirmation of the receipt of your order by e-mail to the e-mail address you provided (order confirmation). However, a sales contract is only concluded when our order confirmation is sent to you by e-mail or when the ordered goods are delivered. When ordering via our online shop, the ordering process includes various steps. In the first step you select the desired goods. In the second step, enter your customer data including the billing address and, if applicable, a different delivery address. In the third step you choose how you want to pay. In the last step, you have the opportunity to check all the information (e.g. name, address, method of payment, ordered items) again and correct them if necessary before you send your order to us by clicking on 'Send order'.

2. Storage of the text of the contract

We save the contract text of your order. We will also send you an order confirmation with all order data. Our "General Terms and Conditions" apply exclusively to all orders.

3. Retention of Title

The delivered goods remain our property until all claims have been paid in full.

4. Prices, shipping costs, return costs in the event of cancellation

All prices are final prices, they include the statutory value added tax.

5. Terms of Delivery

Unless otherwise stated in the offer, we will ship the goods within 2 - 4 working days after receipt of payment. In the case of delivery on account or payment by direct debit, we will ship the goods within 2 - 4 working days after delivery of the order confirmation, unless otherwise stated in the offer.

6. Terms of Payment

Unless otherwise stated in the offer, Payment can be made either in advance by bank transfer, by invoice, by direct debit or by cash on delivery. We reserve the right to exclude individual payment methods. If you choose the payment method in advance, we will give you the bank details in the order confirmation. The invoice amount is to be transferred to our account within 10 days. You can only exercise a right of retention if the claims result from the same contractual relationship.

7. Warranty

Unless otherwise stated in the offer, the warranty is based on the statutory provisions. As far as used goods are the subject of the purchase contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used items is one year.

8. Privacy

When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data within the framework of the statutory provisions. When you visit our website, the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC as well as the pages you are viewing are logged. However, it is not possible for us to draw any conclusions about personal data, nor is this the intention. The personal data that you give us e.g. B. when placing an order or by e-mail (e.g. your name and contact details) will only be processed for correspondence with you and only for the purpose for which you have made the data available to us. We only pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment. We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given your prior express consent. Insofar as we use the services of third parties to carry out and handle processing, the provisions of the General Data Protection Regulation (GDPR) are complied with.

9. Duration of storage

Personal data that has been communicated to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as commercial and tax law retention periods have to be observed, the duration of the storage of certain data can be up to 10 years. If you no longer agree to the storage of your personal data or if it has become incorrect, we will arrange for the deletion, correction or blocking of your data within the framework of the statutory provisions on the basis of a corresponding instruction. Upon request, you will receive information about all personal data that we have stored about you free of charge. If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:

Cheyron GmbH
Otto-Hahn-Strasse 7
50997 Cologne

Insofar as we refer to or link to the websites of third parties from our website, we cannot guarantee or assume any liability for the correctness or completeness of the content and the data security of these websites. Since we have no influence on compliance with data protection regulations by third parties, you should check the data protection declarations offered in each case separately.

10. Governing Law

German law applies exclusively. This choice of law applies to a consumer only insofar as it does not restrict any mandatory statutory provisions of the state in which he has his place of residence or habitual abode.

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